Hi guys,

I am facing the following issue today with the Z3 and Z12 systems. The following is the example from Z3 as it has less trades.

At the beginning of the day 2 trades were open as per the logfile:

Tuesday 18-01-30 Loss -279 ----
[XAU/USD::L0084] +14$ s1330 c1342 e1338
[US30::L0103] +310$ s25626 c26458 e26217

Both trades were closed in Zorro a bit later displayed in the trade status page and also reflected in the logfile and trades.csv:

Exit [US30::L0103] Limit 25626.4668 -> 25665.0020
[US30::L0103] Trail 1@26217.20 Stop 25665.00 at 00:04:04
[XAU/USD::L0084] Closed 3@1339.63: -4.53 at 00:49:12
Entr 1337.6820 Exit 1339.6340 Spr 1.5070 Slp 0.40$ Rol -6.30$ Com 0.00$
[US30::L0103] Closed 1@26451.70: +298 at 00:52:50
Entr 26217.1992 Exit 26451.6992 Spr 4.5000 Slp -5.76$ Rol -2.45$ Com 0.00$

However, in Oanda the trades were not closed and are currently still open. The same happened with Z12 during today were 5 trades were closed in Zorro but all remained open in Oanda.

Does anyone know the reason why this can happen? I am not aware of any interruptions on either the Zorro or the broker side. Also when restarting Zorro the trades won't be synchronized.

Thanks,
Kris