I have seen your email. We can help with the decimals, and will probably implement some way to set them up for the account. You had also issues with pip size or pip cost - not sure which one - but this should be easy to solve, just check the parameter in your asset list or broker function. If the value is extremely small, it can also be some spreadsheet reading error from the asset list. In that case please send the list to support, they'll look into it.