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Error messages, Zorro can't trade any more #471801
03/19/18 22:21
03/19/18 22:21
Joined: Jan 2018
Posts: 18
M
Meini Offline OP
Newbie
Meini  Offline OP
Newbie
M

Joined: Jan 2018
Posts: 18
I have been using one of the Z systems with FXCM for a couple of weeks now and it worked fine, but since yesterday it is spitting out error messages. I closed all open trades and restarted everything. Initially it looked all good and it opened a couple of new trades, but then it spat the dummy again. Mind you this is Tuesday morning, so the markets are definitely not closed. I keep getting these error messages now. Yesterday I also had 070 and 075.

!Error 072 - Can't execute
!Description=19915;DAS 19915: ZDas Exception
ORA-20126: Market is closed. Any trading functionality is not available.

Edit: Meanwhile I spoke to the broker and they assured me that everything is fine on their end.

Any assistance would be greatly appreciated.
Meini

Re: Error messages, Zorro can't trade any more [Re: Meini] #471856
03/21/18 20:33
03/21/18 20:33
Joined: Jan 2018
Posts: 18
M
Meini Offline OP
Newbie
Meini  Offline OP
Newbie
M

Joined: Jan 2018
Posts: 18
No response...?
Well, here is an update. It really is too early to say, but I switched from Wifi to CAT5 and started from scratch. Zorro opened 2 trades thus far without a glitch. If this turned out to be the cause of the issues I encountered earlier, I just wonder why it initially worked for weeks without a hitch on Wifi.
M

Re: Error messages, Zorro can't trade any more [Re: Meini] #471857
03/21/18 20:40
03/21/18 20:40
Joined: Feb 2017
Posts: 1,725
Chicago
AndrewAMD Offline
Serious User
AndrewAMD  Offline
Serious User

Joined: Feb 2017
Posts: 1,725
Chicago
Wifi interference can come at any time without any warning. You should prefer a hard line any day - even better, prefer a VPS.

Re: Error messages, Zorro can't trade any more [Re: AndrewAMD] #471865
03/22/18 07:54
03/22/18 07:54
Joined: Jul 2000
Posts: 27,978
Frankfurt
jcl Offline

Chief Engineer
jcl  Offline

Chief Engineer

Joined: Jul 2000
Posts: 27,978
Frankfurt
The error message above is not a WiFi glitch, but definitely a broker server issue. All ORA messages are directly from the FXCM server.

Re: Error messages, Zorro can't trade any more [Re: jcl] #471873
03/22/18 09:54
03/22/18 09:54
Joined: Jan 2018
Posts: 18
M
Meini Offline OP
Newbie
Meini  Offline OP
Newbie
M

Joined: Jan 2018
Posts: 18
Thanks for your input guys.
I am now wired up meaning at least no wifi issues.
The FXCM rep obviously did not look at their server log, but only confirmed that things should work with our account etc. Anyway all seems to work again and Zorro is slowly getting into the market again now.

Just shows the importance of keeping an eye on things.

JCL, I am just not sure if I did the right thing to close all trades in a panic attack, or whether there would have been a better strategy to deal with such a situation. Any thoughts on this?

Cheers
Meini

Re: Error messages, Zorro can't trade any more [Re: Meini] #472007
04/01/18 17:00
04/01/18 17:00
Joined: Dec 2016
Posts: 43
F
Fiber Offline
Newbie
Fiber  Offline
Newbie
F

Joined: Dec 2016
Posts: 43
Recently I got a bunch of errors from FXCM server too:

!Error 072: Close order failed: 127010644
!Description=19915;DAS 19915: ZDas Exception
ORA-20168: Cannot find a trade for order : 246555802@1015724.
[AUD/USD::S0644] Can't close 10@0.77681 at 20:29:32

also

Error 070 - possibly orphaned trade

Zorro is running on VPS.
For monitoring error messages I'm thinking about alarm or email notification. Is there any solutions to get notifications when Zorro has error message wile trading? Maybe sending email using http_transfer. But how to get error content?

Re: Error messages, Zorro can't trade any more [Re: Fiber] #472014
04/01/18 22:07
04/01/18 22:07
Joined: Dec 2013
Posts: 568
Fuerth, DE
Sphin Offline
User
Sphin  Offline
User

Joined: Dec 2013
Posts: 568
Fuerth, DE
One option: set up a PHP / ASP / .NET script started regularly by cron or similar that reads the status page(s) and scans it for problem's promissing words like 'can't', 'error' or 'orphan'. If there are search results let it send an email with the line containing the keyword.

Re: Error messages, Zorro can't trade any more [Re: Sphin] #472015
04/02/18 08:52
04/02/18 08:52
Joined: Apr 2008
Posts: 585
Austria
Petra Offline
Support
Petra  Offline
Support

Joined: Apr 2008
Posts: 585
Austria
Put the zorro status page on the inetpub website of your server. That's what I'm doing, it is very helpful that you can see your open trades and all possible orphans are also stored there.

Re: Error messages, Zorro can't trade any more [Re: Petra] #472889
05/28/18 16:13
05/28/18 16:13
Joined: Feb 2018
Posts: 27
D
dmac Offline
Newbie
dmac  Offline
Newbie
D

Joined: Feb 2018
Posts: 27
Are you perhaps running on an undersized VPS? I had some of this kind of thing on a t2 micro and it all went away when I moved to a t2 medium.


Moderated by  Petra 

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