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#468663 - 10/12/17 16:22 Zorro S 1.66.4 - !Real account not supported ??
mhdus Offline
Junior Member

Registered: 07/19/16
Posts: 83
Loc: Düsseldorf, Germany
I'm experiencig a problem with Zorro S 1.66.4 trying to trade with IB:
Zorro is successfully connecting (it shows price data, green square, server time, etc. ) but is displaying the message "!Real account not supported" and cannot place orders. I am using exactly the same Accounts.csv and AssetsIB.csv file as with earlier versions where everything used to be working fine. Any ideas/suggestions what to check and/or test?

TradeTest_MCD_real.log:

TradeTest
Login IB..
!IB Socket connected
!Real account not supported at UTC 10-12 14:08
!Account U.......

TradeTest_real.log:

Load AssetsIB
MCD: 0..525959, 2017-10-12..1899-12-30
V 1.664 on Thu 17-10-12 16:08:22 (Zorro S Subscription)

Trade: TradeTest MCD 2017-10-12
Assets AssetsIB
Buy Long MCD
Enter 1L MCD at 14:08:30
(MCD::L) Can't open 1@163.55 at 14:08:30
Session end at 14:08
Logout.. ok

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#468669 - 10/12/17 17:09 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: mhdus]
jcl Offline

Chief Engineer

Registered: 07/22/00
Posts: 26397
Loc: Frankfurt
The free version supports IB demo accounts only. Have you installed your Zorro S key?

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#468670 - 10/12/17 17:15 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: jcl]
mhdus Offline
Junior Member

Registered: 07/19/16
Posts: 83
Loc: Düsseldorf, Germany
Yes, as usual I have copied the latest key8e.dta into the Zorro folder.
(by the way: is the password included in the zip to be used anywhere?)
When starting Zorro it says:

Zorro S 1.66.4
(c) oP group Germany 2017
Zorro S Subscription

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#468674 - 10/12/17 18:34 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: mhdus]
jcl Offline

Chief Engineer

Registered: 07/22/00
Posts: 26397
Loc: Frankfurt
We got similar reports from 2 other users - there seems to be a bug. Please stay tuned, we're looking into the problem.

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#468681 - 10/12/17 21:40 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: jcl]
vles Offline
Newbie

Registered: 10/10/17
Posts: 10
Loc: on
When I run Z1 Real account not supported ... have Zorro S IB Gateway
but loading data

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#468696 - 10/13/17 09:44 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: vles]
jcl Offline

Chief Engineer

Registered: 07/22/00
Posts: 26397
Loc: Frankfurt
It was indeed a bug. A fixed version is now uploaded, please download it again.

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#468710 - 10/13/17 19:13 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: jcl]
mhdus Offline
Junior Member

Registered: 07/19/16
Posts: 83
Loc: Düsseldorf, Germany
Works fine now, thanks for the quick fix.

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#468769 - 10/17/17 23:28 Re: Zorro S 1.66.4 - !Real account not supported ?? [Re: mhdus]
vles Offline
Newbie

Registered: 10/10/17
Posts: 10
Loc: on
same real account not supported for z8 which does connect but cannot make trades in real account.

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