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#466355 - 06/11/17 21:53 Windows 10 Support
Dooley Offline
User

Registered: 05/12/05
Posts: 518
Loc: Chicago, IL
I have some Windows 10 users who are having issues with running my games. I don't own Windows 10, but I'm wondering if there are any know compatibility issues, and any protocols for making sure GameStudio games run on Windows 10?

Once person says it won't go full screen, no matter what he tries.

Another says the game starts with a pointer error.

They are few an far between, but these kinds of issues only seem to occur when it's Windows 10.

Any advice would be great!
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#466356 - 06/11/17 21:55 Re: Windows 10 Support [Re: Dooley]
Dooley Offline
User

Registered: 05/12/05
Posts: 518
Loc: Chicago, IL
Sorry, I forgot to mention I'm using A7.
_________________________
Check out "Star Explorers" on Indiegogo:
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Anomalies released on Steam: http://store.steampowered.com/app/546780


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#466357 - 06/11/17 21:58 Re: Windows 10 Support [Re: Dooley]
Dooley Offline
User

Registered: 05/12/05
Posts: 518
Loc: Chicago, IL
From the Gamestudio site:

Windows XP / Vista / Win 7 / Win 8 / Server 2008 / Server 2012, 32 Bit or 64 Bit; DirectX 9.0c or above.

It does not include Windows 10. Is this by design? I have posted these same specs on my Steam page, so I guess I've covered my back there.
_________________________
Check out "Star Explorers" on Indiegogo:
https://www.indiegogo.com/projects/star-explorers-space/x/17324659#/

Anomalies released on Steam: http://store.steampowered.com/app/546780


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#466359 - 06/11/17 22:56 Re: Windows 10 Support [Re: Dooley]
3run Offline
Expert

Registered: 05/05/09
Posts: 4894
Loc: Caucasus
I'm using win10 + A8 (no A7, sorry) and everything works perfectly fine here!
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#466360 - 06/11/17 23:07 Re: Windows 10 Support [Re: 3run]
Kartoffel Offline
Expert

Registered: 06/11/09
Posts: 2100
Loc: Bavaria, Germany
Sorry but I can just repeat what 3run said. I'm using Windows 10 (x64) and A8 seems to work without any flaws.
Are you sure that it's not code related?
You could ask one of the persons who have problems if they could try a small A7 test application (without any of your game's code!). If the problem persists you can be pretty sure that it's indeed A7. If not then the problem is either the code, or one of A7's feature that are used in your game but not by the test application.


Edited by Kartoffel (06/11/17 23:09)
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#466361 - 06/12/17 02:01 Re: Windows 10 Support [Re: Kartoffel]
Dooley Offline
User

Registered: 05/12/05
Posts: 518
Loc: Chicago, IL
I am guessing the problems stem from my game trying to create and write to files in the game folder. I asked the user to reinstall in a different folder to see if that solves the problem. So far, he has chosen instead to focus on insulting me, but it's all part of the fun laugh

Thanks for the help, I will come back if I cannot resolve the issue from here.
_________________________
Check out "Star Explorers" on Indiegogo:
https://www.indiegogo.com/projects/star-explorers-space/x/17324659#/

Anomalies released on Steam: http://store.steampowered.com/app/546780


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#466387 - 06/12/17 17:03 Re: Windows 10 Support [Re: Dooley]
Kartoffel Offline
Expert

Registered: 06/11/09
Posts: 2100
Loc: Bavaria, Germany
I once had problems with filepaths containing whitespaces, maybe that could be a problem.
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#466392 - 06/13/17 01:25 Re: Windows 10 Support [Re: Kartoffel]
HellThunder Offline
Member

Registered: 11/14/05
Posts: 181
Loc: Bavaria
I wanted to prevent such issues with my project - therefore I switched from Win7 to Win10. On Win 10 my application worked the same way as on win 7 (even with my ugly memory leaks).

For me there was no difference between both of them. But that is just my experience with switching Windows Versions.

Maybe the origin of this case is somewhere else than the OS?

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#466400 - 06/13/17 07:26 Re: Windows 10 Support [Re: HellThunder]
Dooley Offline
User

Registered: 05/12/05
Posts: 518
Loc: Chicago, IL
Yes, I'm thinking it was installed in a non-writable folder. I have advised to re-install in a different location, but the user is no longer responding.

Kartoffel: So if they include a space in their name, it might cause errors?
_________________________
Check out "Star Explorers" on Indiegogo:
https://www.indiegogo.com/projects/star-explorers-space/x/17324659#/

Anomalies released on Steam: http://store.steampowered.com/app/546780


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#466427 - 06/13/17 21:27 Re: Windows 10 Support [Re: Dooley]
Kartoffel Offline
Expert

Registered: 06/11/09
Posts: 2100
Loc: Bavaria, Germany
Yes, although in my case I was using the command line parameters (command_str) to get the path of the file I was opening with my application. For example using the "properties->run with" or "rightclick->open with..." function in windows.

This was the only case where whitespaces in the filepath were a problem.


Edited by Kartoffel (06/13/17 21:29)
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