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can not install #447185
11/23/14 12:08
11/23/14 12:08
Joined: Jan 2005
Posts: 282
devon UK
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DAVIDMORETON Offline OP
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DAVIDMORETON  Offline OP
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Joined: Jan 2005
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devon UK
Sorry to trouble you - but...
Game studio (A7) some how got corrupted,(no matter what scene I loaded, I got 'start up failure - can't open terrain demo' - but this item does not appear in any script or scene I have made) so I downloaded the program again, but now it says 'trial time expired' and there is no where for me to put my password or user id. in. I just can't open wed - what can I do please?
David.
david@davidmoreton1.wanadoo.co.uk

Re: can not install [Re: DAVIDMORETON] #447186
11/23/14 12:28
11/23/14 12:28
Joined: Jun 2009
Posts: 2,210
Bavaria, Germany
Kartoffel Offline
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Kartoffel  Offline
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Bavaria, Germany
you have to place your key file in the 3dgs folder


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Re: can not install [Re: Kartoffel] #447188
11/23/14 12:41
11/23/14 12:41
Joined: Jan 2005
Posts: 282
devon UK
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DAVIDMORETON Offline OP
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DAVIDMORETON  Offline OP
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Thanks for your reply, but I erased the key file when I took the program out to reinstall it !! Now what do I do please ?
I have my user id and password - but don't know what op do with it.
Hopefully, David

Re: can not install [Re: DAVIDMORETON] #447189
11/23/14 13:29
11/23/14 13:29
Joined: Jun 2009
Posts: 2,210
Bavaria, Germany
Kartoffel Offline
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Kartoffel  Offline
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I guess you should try to contact the support..


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Re: can not install [Re: Kartoffel] #447194
11/23/14 14:45
11/23/14 14:45
Joined: Jan 2005
Posts: 282
devon UK
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DAVIDMORETON Offline OP
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Thank you Kartoffel for your reply.
I have looked all over the site for 'support' email address but can not find it. Do you know it please?
Kind regards, David.

Re: can not install [Re: DAVIDMORETON] #447195
11/23/14 14:47
11/23/14 14:47
Joined: May 2009
Posts: 5,370
Caucasus
3run Offline
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3run  Offline
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Originally Posted By: DAVIDMORETON
Thank you Kartoffel for your reply.
I have looked all over the site for 'support' email address but can not find it. Do you know it please?
Kind regards, David.
I'm afraid that you'll have to pay for them to resend you the key (if you've deleted it completely).
Here is the e-mail: support @ 3dgamestudio <dot> net


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Re: can not install [Re: 3run] #447198
11/23/14 16:13
11/23/14 16:13
Joined: Jan 2005
Posts: 282
devon UK
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DAVIDMORETON Offline OP
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DAVIDMORETON  Offline OP
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Posts: 282
devon UK
Very many thanks Kartoffel - I'm sending off email today - hope all goes well !!
Kind regards, David


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