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Re: Zorro 1.26 available! [Re: Sundance] #446544
10/20/14 17:40
10/20/14 17:40
Joined: Jul 2000
Posts: 27,977
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,977
Frankfurt
Yes, contact support. Z5 will never close 10 trades by itself, so this has nothing to do with the Z5 system.

Closing 10 trades can happen when you've set the Stop slider so that the current equity value was reached, or when your account is undercapitalized and your broker closed them due to a margin call. But you should definitely find out why your trades are closed.

Re: Zorro 1.26 available! [Re: jcl] #446614
10/23/14 09:47
10/23/14 09:47
Joined: Sep 2013
Posts: 73
M
Mangal Offline
Junior Member
Mangal  Offline
Junior Member
M

Joined: Sep 2013
Posts: 73
Knowing that Z5 will never close 10 trades by itself and none of the situations above were there, then I should have stopped it as soon as it erased 30% of the account in less than a minute when market opened. Later than this, to stop Z5 and close the trades is complicated because it is usually in the negative and close all trades would mean big loss.

I'll try to send as many logs as possible to support because if I put them here it will too long.

In any case, if more than 10 trades at once can happen, the problem may have rised in the relationship between Z5 and the broker which sudenly decides to do something strange. We'll see what support says.

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