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[A6.60]"Cant open video device" on Geforce 9800+
#256483
03/17/09 00:24
03/17/09 00:24
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Joined: Feb 2006
Posts: 2,185
mpdeveloper_B
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Ok, big problem here. As the title suggests I'm using A6.60. I've tried executing the engine many times on multiple setups and different video cards. When running the engine on a pc that has a 9800+ card in it the engine pops up this error; Error E1242: Can't open video device. According to the manual: E1242 is issued when the D3D device can be opened, but a video device is not available for the given resolution. The engine tries some lower and higher resolutions before giving up. A possible reason could be that an extremely high nexus setting consumed all the virtual memory. So keep the nexus well below 200 MB. However, It's not nexus issue and it's not a resolution issue, that's already been proven, it doesn't even open the game or try to change resolution, it just crashes as soon as it shows .........done. The pc that has the 9800 in it previously had a GeForce 6600 and had no problems at all, the only hardware change to the pc was the 9800, no new cpu, memory etc. We've tested the engine on the following chipsets: Geforce 6100 - no problem Geforce 6600 - no problem Geforce 7600 - no problem Ati X1950 Pro - no problem Ati 9800 - no problem Geforce 8800 - no problem Geforce 9800 - problem mentioned above We also tested the engine on another pc that had a 9800 in it and it got the same problem. All of the pcs tested have Windows XP on them and have the latest DirectX 9 and their drivers are up-to-date. I'm thinking the problem has to do with the GeForce 9 series, but I'm not totally sure. Even if this is the problem is there a solution and/or has this been reported before?
- aka Manslayer101
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: jcl]
#256517
03/17/09 08:30
03/17/09 08:30
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Joined: Feb 2008
Posts: 3,232
Australia
EvilSOB
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FYI mpdeveloper_B, I have found over the YEARS that after installing a new video device, and its specific drivers,
directx really does need re-installing... (including a reboot even though it doesnt request one).
Just a reinstall over the top is fine, no un-install required.
"There is no fate but what WE make." - CEO Cyberdyne Systems Corp.
A8.30.5 Commercial
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: EvilSOB]
#256557
03/17/09 15:03
03/17/09 15:03
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Joined: Feb 2006
Posts: 2,185
mpdeveloper_B
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@jcl: I can't post it at the moment, it's not my pc and I don't have access to it, but when I can I'll see if we can get the acklog.
@EvilSOB & jcl: I would normally agree with you, but the problem is singled out to A6, no other problems whatsoever with anything else. The pc he has was built, so not bought from a manufacturer. I'll recommend the person trying it, but like I said, A6 is singled out in this problem. Not to mention that the pc that has the Ati X1950 didn't have it originally either, it had changed cards and we didn't have any problems out of it either.
edit: I emailed the guy that has the two 9800s and told him to do the diagnostic run for the acklog and to reinstall his directx without uninstalling it. He should either give me the results or post them himself (he's a part of this forum).
Last edited by mpdeveloper_B; 03/17/09 15:17.
- aka Manslayer101
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: mpdeveloper_B]
#256576
03/17/09 16:18
03/17/09 16:18
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Joined: Aug 2003
Posts: 7,439
Red Dwarf
Michael_Schwarz
Senior Expert
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I have a GF9800GTX+ and I can run A6.60 without any problems.
"Sometimes JCL reminds me of Notch, but more competent" ~ Kiyaku
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: Michael_Schwarz]
#256606
03/17/09 18:16
03/17/09 18:16
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Joined: Feb 2006
Posts: 2,185
mpdeveloper_B
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could it have anything to do with commercial edition?
I got a reply, tonight he will try it.
Last edited by mpdeveloper_B; 03/17/09 18:22.
- aka Manslayer101
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: mpdeveloper_B]
#256651
03/18/09 01:47
03/18/09 01:47
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Joined: Feb 2006
Posts: 2,185
mpdeveloper_B
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The results are in, and no fix, here's the log: Log of A6 Engine 6.60 run at Tue Mar 17 20:09:01 2009 Stacey on Windows NT/2000/XP version 5.1 Build 2600 Options Kino.wdl -nx 500 -diag App C:\Program Files\GStudio6\acknex.exe in D:\Game Dev\Kino One\ MM mixer opened DSOUND device opened DI interface opened Start Window opened © Conitec . Dieburg . San Diego . www.conitec.netA6 Engine - Team Commercial Edition V6.60 - May 20 2007 Development version Registered to: Walter Reece - 10 USER TEAM Mouse found E-DSP Wave [A000] opened NVIDIA GeForce 9800 GTX/9800 GTX+ pure T&L device 1ff9 detected D3D device NVIDIA GeForce 9800 GTX/9800 GTX+ 1ff9 selected Compiling KINO.WDL - [Esc] to abort.............................................................. Bigdll.dll opened Running KINO.WDL 60 objects D3D_Init Screen: 640x480x32 failed D3D_Init Screen: 800x600x32 failed Error E1242: Can't open video device. Try -W3D command line option Program aborted Main started player_startbuts started do_stats started playtime_temp started tophud_funcs started aspect_fix started sp_part started sounds_init started more_reports started showframerate started cam_sizes started set_camera started DllOpen started dll_mp3starter started trace_ started Main loop.........ok Close level,DLL,objects Free input,funcs,panels,defs,syns,views,strings,vars..ok Free sounds,bmaps,fonts,hash,defs1,script..ok Close dx,multimedia,D3D
Last edited by mpdeveloper_B; 03/18/09 01:48.
- aka Manslayer101
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: mpdeveloper_B]
#256665
03/18/09 06:48
03/18/09 06:48
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Joined: Jul 2000
Posts: 27,986
Frankfurt
jcl
Chief Engineer
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Chief Engineer
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Posts: 27,986
Frankfurt
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That's indeed the usual reason for such a problem. The Geforce 9 is detected, but does not work properly with DirectX 9.
This can happen when you plug in a new 3D card, but don't install its video driver, or install a wrong driver. The owner of that PC should first deinstall all previous video drivers completely, then install the recent DirectX version, and then the proper GF9 driver, ideally the recent driver from the nVidia website.
Of course, it can be something completely different, such as a too weak power supply for the GF9. Then it can sometimes work and sometimes not. But in 99% of all those cases, it's a wrong video driver. Despite all claims to the contrary, other DX9 games won't then run either.
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Re: [A6.60]"Cant open video device" on Geforce 9800+
[Re: jcl]
#256704
03/18/09 14:33
03/18/09 14:33
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Joined: Feb 2006
Posts: 2,185
mpdeveloper_B
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That sounds right, but not at the same time. After we were done trying to open the engine he ran Half-Life 2 and Half-Life 2 Episode 1, both are DX9 games and they ran without any problems whatsoever. However, when he tried to run PreVa (the game we released last year) it crashed just the same as Kino One did.
I don't think that is the problem, or else HL2 wouldn't have worked.
Last edited by mpdeveloper_B; 03/18/09 14:34.
- aka Manslayer101
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