Profit Calculation and Trade Chart Error

Posted By: ytc

Profit Calculation and Trade Chart Error - 12/15/16 22:14

Hi,
I got some strange errors of Z7 demo on VPS.

1.
The result window displays as ""System State: 20074 -37059 +33 ///\""
My demo account started only at 15K, how could the money lost went -37059.

2.
The trade chart also looked weird, the left axis seemed to be wrong since the chart depicted the EUR/USD.

I deleted the htm and png in the VPS's wwwroot folder, but Z7 created the same wrong htm and png again.
How can I deal with these issues?

Thanks

Attached picture 123.png
Posted By: jcl

Re: Profit Calculation and Trade Chart Error - 12/16/16 07:51

You're probably victim of the listed MT4 bug.Install the fix.
Posted By: ytc

Re: Profit Calculation and Trade Chart Error - 12/19/16 21:15

The fix works. Much appreciated, jcl.
Posted By: ytc

Re: Profit Calculation and Trade Chart Error - 12/27/16 13:25

The chart issue appeared again, even after I installed the fix of MT4 bridge v1.12. Any suggestion?

Attached picture 222.png
Posted By: jcl

Re: Profit Calculation and Trade Chart Error - 12/27/16 15:21

It looks as if a trade with a different asset was painted on the chart on December 22. Can you identify that trade in the log?
Posted By: ytc

Re: Profit Calculation and Trade Chart Error - 12/27/16 19:55

I trade the demo account with 2 Zsystem at the same time. Is that the reason?
Posted By: jcl

Re: Profit Calculation and Trade Chart Error - 12/29/16 14:59

Possibly yes. For running the same system several times, either use different Zorro installations or give the systems different script names. Otherwise log files can get written into by both systems.
Posted By: ytc

Re: Profit Calculation and Trade Chart Error - 12/29/16 20:59

The cross-written logs shouldn't be the case since I ran 2 different systems separately on different computers.

The trade log in Dec 22 seemed normal, which only had several trades with assets claimed by the system.

Anything I can do to overcome this issue?

Thanks
Posted By: jcl

Re: Profit Calculation and Trade Chart Error - 12/30/16 17:51

We must find out first the reason of it. Can you contact Support?
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