Broker: !Error 070: Trade unconfirmed by FXCM

Posted By: killerkhan

Broker: !Error 070: Trade unconfirmed by FXCM - 09/09/14 03:50

I am using FXCM US broker with Zorro S v1.24.5 latest build Z12. I have the paid license for Zorro.

I been running Z12 only on this account, no manual trading, no interruptions, I have setup a VPS and running Zorro/Z12 on that. every now and then when I login to my VPS I see these !Error 070. Whats going on? How can I fix this? any help please.

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with USD/CAD
(USD/CAD:BB:S) 00:06 Can't open 3@1.0982

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with USD/CHF
(USD/CHF:HU:L) 12:06 Can't open 1@0.9260

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with AUD/USD
(AUD/USD:LS:L) 16:06 Can't open 1@0.9342

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with USD/CHF
(USD/CHF:LP:L) 16:06 Can't open 1@0.9154

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with AUD/USD
(AUD/USD:LS:L) 12:06 Can't open 1@0.9318

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with AUD/USD
(AUD/USD:LS:L) 20:06 Can't open 1@0.9301

Broker: !Error 070: Trade unconfirmed by FXCM
Check orphaned trade with USD/CHF
(USD/CHF:LP:L) 04:06 Can't open 1@0.9070

***********

here is my Z12.ini

NFA = 1
FXOnly = 1
MMax = 100
Phantom = 0
Comma = 0
Mute = 1
Weekend = 2
Verbose = 2
BrokerPatch = 0
Preload = 0

*********

Z12 Settings:

Margin: 35
Risk = 10
Panic = 0

*********

Please Help!!!!

Posted By: Mithrandir77

Re: Broker: !Error 070: Trade unconfirmed by FXCM - 09/09/14 06:09

According to the manual it is an issue related to the communication between Zorro and FXCM

Quote:

Error 070: Trade unconfirmed by ...
Zorro opened a trade, but received no confirmation from the broker. This can happen in f.i. due to a temporary server glitch or Internet connection breakdown just after sending the trade to the broker. Check in the broker platform if the trade was be opened or not. If it was, it is orphaned; handle it manually or close it. Zorro can not handle this trade because it did not receive the trade ID from the broker.

But as you show, there are many trades with that error which in my opinion points to an issue with the fxcm api as just some hours ago I experienced another issue with fxcm not downloading prices but only jcl and Zorro team can clarify this.

Posted By: Sundance

Re: Broker: !Error 070: Trade unconfirmed by FXCM - 09/09/14 13:47

Zorro just deleted the trade I've spoken about from the list. Now everything seems okay.

Posted By: killerkhan

Re: Broker: !Error 070: Trade unconfirmed by FXCM - 09/10/14 01:22

Jcl, any feedback on this? is this a bug that will be fixed in next release or is this something easily fixable by changing the z12.ini file or something else? need definite answer plz. thanks,

Posted By: jcl

Re: Broker: !Error 070: Trade unconfirmed by FXCM - 09/10/14 14:53

No, I'm afraid it will not be fixed. The Internet is not perfect. You could use the MT4 bridge instead, and then won't see this particular error message, but normally the direct broker connection is preferable for several reasons.

We see such an error every 2..3 months. If it happens more often on your VPS, it could be a problem on your side, possibly an unreliable Internet connection.