can not install

Posted By: DAVIDMORETON

can not install - 11/23/14 12:08

Sorry to trouble you - but...
Game studio (A7) some how got corrupted,(no matter what scene I loaded, I got 'start up failure - can't open terrain demo' - but this item does not appear in any script or scene I have made) so I downloaded the program again, but now it says 'trial time expired' and there is no where for me to put my password or user id. in. I just can't open wed - what can I do please?
David.
david@davidmoreton1.wanadoo.co.uk
Posted By: Kartoffel

Re: can not install - 11/23/14 12:28

you have to place your key file in the 3dgs folder
Posted By: DAVIDMORETON

Re: can not install - 11/23/14 12:41

Thanks for your reply, but I erased the key file when I took the program out to reinstall it !! Now what do I do please ?
I have my user id and password - but don't know what op do with it.
Hopefully, David
Posted By: Kartoffel

Re: can not install - 11/23/14 13:29

I guess you should try to contact the support..
Posted By: DAVIDMORETON

Re: can not install - 11/23/14 14:45

Thank you Kartoffel for your reply.
I have looked all over the site for 'support' email address but can not find it. Do you know it please?
Kind regards, David.
Posted By: 3run

Re: can not install - 11/23/14 14:47

Originally Posted By: DAVIDMORETON
Thank you Kartoffel for your reply.
I have looked all over the site for 'support' email address but can not find it. Do you know it please?
Kind regards, David.
I'm afraid that you'll have to pay for them to resend you the key (if you've deleted it completely).
Here is the e-mail: support @ 3dgamestudio <dot> net
Posted By: DAVIDMORETON

Re: can not install - 11/23/14 16:13

Very many thanks Kartoffel - I'm sending off email today - hope all goes well !!
Kind regards, David
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