publishing problem and antivirus

Posted By: Ottawa

publishing problem and antivirus - 06/10/10 16:01

Hi!

I have a publishing issue.
My .exe files are being removed by my antivirus
(Norton 360 Premier Edition Version: 4.2.0.12)

My friends are not able to play my game because their .exe (or my .exe) file gets zapped.

The sonar application in Norton removes the .exe file on execution.
I contacted Norton and they checked my computer.
They told me to contact you.

I have version 7.85.4 Pro
I can publish the game to the .cd folder (no problem)

I then go in the .cd folder and start the .exe. (this is the problem)

It gets zapped by the antivirus which tells me that this file
is a high security problem.

Michel in Ottawa
Posted By: Quad

Re: publishing problem and antivirus - 06/10/10 16:05

another virus maybe infecting your exe, post a small example so we can try if our antivrirus software says anything bad about it?
Posted By: jcl

Re: publishing problem and antivirus - 06/10/10 16:24

Do not do anything on your PC until you've done a thorough virus check, preferably with different virus scanners. I don't see how the forum can help you with this. Take virus threats seriously and don't send infected files to other people!

Fortunately, often it's a false alarm - for checking, upload your file to a virus checker service such as http://www.virustotal.com.
Posted By: Ottawa

Re: publishing problem and antivirus - 06/10/10 16:35

Hi!

I just made in WED a large hollow box with standard texture.
I used my standard main

Since I haven't done this in a while...How do I get you
the exe ?

Michel in Ottawa

edit
Code:
// Créé le 10 juin 2010
// 
//
// Modifié le 
//
///////////////////////////////
#include <acknex.h>
#include <default.c>

/////////////////////////////

///////////////////////////////
#define PRAGMA_PATH "..\\Models";
#define PRAGMA_PATH "..\\des_tga";
#define PRAGMA_PATH "..\\des_pcx";
#define PRAGMA_PATH "..\\des_bmp";
#define PRAGMA_PATH "..\\sons_stereo"; //son_wav
/////////////////////////////////

function gexit() 
{ 
	sys_exit("bye bye Michel..."); 
}

function main()
{
	//		video_aspect = 4./3.; // enforce 4:3 mode if you do not want widescreen in effect
	video_mode = 7; // start resolution 800 x 600
	video_screen = 1; // start in fullscreen mode 	
	video_depth = 32; // otherwise 32 bit mode
	//	video_set(800,600,32,1);  // pour que l'écran soit de la bonne grandeur dans vista ou sur le laptop
	video_window(NULL,NULL,0,"Les éditions de l'AUDI~ssée inc."); 
	wait(1);
	//  vec_set(screen_size,vector(800,400,0));
	//	vec_set(screen_color,vector(0,0,0)); // dark blue = (50,1,1)
	vec_set(sky_color,vector(0,0,0)); // noir = n'est pas visible donc augmente la vitesse 
	warn_level = 2;	// announce bad texture sizes and bad wdl code
	
	level_load("test_june.wmb");

}


Posted By: Ottawa

Re: publishing problem and antivirus - 06/10/10 16:42

Hi!

jcl just saw your message.

Norton did a check on my computer.
I will do it again.
Posted By: Ottawa

Re: publishing problem and antivirus - 06/10/10 16:48

Hi!

I had the file scanned at the site provided by jcl

The result are 0 / 40.
Posted By: Ottawa

Re: publishing problem and antivirus - 06/10/10 18:18

Hi!

I did a full scan and did not find any problems.

The exe file was removed for the following reason (see picture

http://img717.imageshack.us/img717/1503/corelp.jpg

Michel in Ottawa
Posted By: MasterQ32

Re: publishing problem and antivirus - 06/10/10 18:35

disable the Norton SONAR
i had also problems with Visual Studio .NET!
Norton deleted all my programs shortly after compiling them!

disable this "shit" its the worst thing at time for developers
Posted By: Vinous_Beret

Re: publishing problem and antivirus - 06/10/10 19:11

Quote:
disable this "shit" its the worst thing at time for developers

totally Agree.
try "ESET NOD32" iam using it it's great wink .
Posted By: MasterQ32

Re: publishing problem and antivirus - 06/10/10 19:12

or "avast"
Posted By: Quad

Re: publishing problem and antivirus - 06/10/10 19:17

norton forums:
http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/228308

people get a lot of false ws.reputation.1
Posted By: Vinous_Beret

Re: publishing problem and antivirus - 06/10/10 19:20

Originally Posted By: Richi007
or "avast"

Man,i really hate AVAST its weak and slow.i tried it my self.
nod32 is almost the fastest and strongest AntiVirus i have ever tried wink
Posted By: Ottawa

Re: publishing problem and antivirus - 06/10/10 19:29

Hi!

I can and have disabled it. wink

The thing is this. When I give or "sell" my game, it will be removed from
my clients' computers.
And the reason is "Fewer than 10 ...." Not a very good reason.

I will contact Norton again.

Thanks wink

I have filed a report using Quadraxas

Posted By: Aku_Aku

Re: publishing problem and antivirus - 06/10/10 20:02

Try Avira...
Posted By: Cowabanga

Re: publishing problem and antivirus - 06/11/10 08:16

...Or Microsoft security essentials.
Posted By: Ottawa

Re: publishing problem and antivirus - 06/11/10 13:06

Hi!

I'm working on finding a solution to the fact that some people will not be able to play our games.

Here's some of the information form Symantec
Quote:

Detections of WS.Reputation.1 type are based on Symantec’s reputation-based security technology. WS.Reputation.1 is detection for files that have not yet developed a strong reputation among Symantec’s community of users and is not based on observed malicious or nefarious activity. When detections of this type are triggered in Norton products the user may be warned that the application is unproven, thus allowing the user to make the final decision. Please refer to the WS.Reputation.1 write up referenced below for further details.
...
...
To possibly avoid future detections of your files as WS.Reputation.1 please try the following.

1. Digitally sign binaries.
2. Submit your software to Symantec’s white-listing program:


Michel in Ottawa wink
Posted By: Ottawa

Re: publishing problem and antivirus - 06/13/10 12:32

Hi!

Look at this picture and you will see one of the reasons why .exe are being removed.



MED and my .exe where in the list as non trusted.
I went through all the files and made them user trusted.
Then I tested my .exe it was ok.


I then removed it and tested it and had no problem because the name was in the trusted list.


So this week my next action will be to test it out on my friends computer to see if the .exe gets zapped.
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